Sophia & Henry customer reviews
We believe in the quality of our pieces, and we want you to feel the same. That’s why every order comes with a 30-day money-back guarantee. If your purchase isn’t quite what you expected, simply return it for a full refund.

Frequently asked questions
We deliver every order across the US with UPS. Your package ships quickly and always comes with fast, reliable, and free delivery.
Not completely satisfied? No problem, you can return your order within 30 days of delivery. We’ll make sure the process is simple and stress-free. For full details, please see our Refund Policy and FAQ in the footer of our website.
You can track your order by entering your order number along with your email address or phone number, or simply by using your tracking number. After clicking “Track”, the latest status of your shipment will appear.
Please note: it’s normal for the progress bar to stay on “Info received” until your package is delivered. As your order moves through transit, updates will automatically appear at the bottom of the page.
We’re here to help and happy to provide the support you need.
Email: info@sophiahenryaustin.com
Hours:
Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: 10:00 AM – 3:00 PM
For quick answers, you can also visit our FAQ page.